Accounts Administrator


Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Become an Accounts Administrator

Reporting to the Cash Control & Processing Manager as part of the cash team. The cash team plays a crucial role in ensuring that payments taken in store or through the website are received and accounted for correctly. In the role of an Accounts Administrator, you will be an essential member of the Cash Team, actively contributing to the daily task of accurately and promptly recording all cash receipts while investigating any variances.

Our Culture 

The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you

Our environment is always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! 

Your Mission

  • Input, analyse and resolve cash and card exceptions.
  • Analyse & communicate discrepancies with stores, area, and division managers & HR.
  • Resolving cash and card related store queries
  • Month end journals & reconciliations
  • Point of contact for cash queries and administration
  • Be responsible for your own stores.
  • Daily posting of the cash book
  • Import daily bank file into Aptos (accounting system)
  • Import credit card transactions from the bank.
  • Raising multi-currency payments on the banking platform
  • Work with G4S and Brinks to resolve cash discrepancies.
  • Process Love2Shop vouchers
  • Any other tasks deemed necessary as the role, team and business develops.


Skills that will set you apart

  • You will ideally be experienced in a similar role for a minimum of 12 months.
  • Confident in dealing with high volumes of data, and processing quickly and accurately.
  • Good numerical skills.
  • Comfortable with Microsoft programmes, in particular Excel


Behaviours that will set you apart.

  • COLLABORATIVE – You will be an effective communicator and be able to maintain relationships with other departments.
  • INDEPENDENT – Motivated and self-sufficient, using initiative to be pro-active.
  • ANALYTICAL – With attention to detail being key, you can analyse high volumes of data efficiently.
  • ORGANISED – Effectively manage tasks and deadlines, prioritising work to meet reporting and financial requirements.

Our PERKS really are ‘The Works’

  • 25% Colleague Discount! – Plus, exclusive Double Discount days!
  • MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
  • Holiday –33 days including bank holidays.
  • Holiday Purchase – Purchase an additional 5 days.
  • Can-Do Academy – Grow your skills and career with instant access to further training and development in areas that interest you.
  • Wagestream – Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
  • Share Scheme – Unleash your inner Monopoly mogul and own a piece of The Works!
  • 24/7 support for you and your family – Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
  • Healthcare Cash Plan – To support your everyday healthcare costs.
  • + Loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Our Purpose

To inspire reading. learning, creativity, and play – making lives more fulfilled.

Our Values

We are Crafty | We are Caring | We are Can-do.



Salary: Competitive Salary
Job Type: full time
Full Address: Boldmere House Hams Hall Distribution Park, Faraday Ave, Birmingham B46 1AL, UK

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