Commerce Account Manager
Wood Lane, London, W12

Company Description

Publicis Media is currently leading the field and winning AMAZING clients (have you heard about us winning L’Oréal yet?)—there’s never been a better time to join us! We're fuelling business growth by harnessing the modern media landscape to create personalised consumer connections on a HUGE scale and doing it to the highest of standards!

Our 2,000 UK experts collaborate with top agencies like Zenith, Starcom, and Spark Foundry (..who are ALL award-winning?). Due to our expert talent and leading resources, we excel in media strategy, analytics, data, technology, and performance marketing. As part of Publicis Groupe, we operate in over 100 countries with 23,500+ employees worldwide which also opens the door to phenomenal growth and development opportunities for our talent.

Want to work amongst the best? Then join us and be a part of our success story, you won’t regret it! ?

Job Description

Are you passionate about transforming the online consumer journey? Publicis Media is seeking a talented Commerce Manager to join our team and help our leading client accounts in the UK achieve their Commerce ambitions. This is your opportunity to make a significant impact in the dynamic world of digital retail!

As a Commerce Manager, you will play a crucial role in developing and implementing top-notch retail strategies that align with our clients' business objectives. You'll work closely with the account team, contributing to customer journey optimisation initiatives and providing qualitative assessments of retailer websites and off-site marketing. Your expertise in eCommerce and understanding of optimisation tactics will drive tangible results for our clients.

Key Responsibilities:

  • Collaborate with the account team to deliver exceptional online retail strategies.
  • Contribute to customer journey optimisation through qualitative assessments and audits.
  • Enable data-driven decision-making by supporting the retail data roadmap.
  • Stay ahead of industry trends, competitor activities, and market dynamics.
  • Support business upskilling on key topics and emerging trends.



  • Methodical, organised, and adaptable individuals with strong relationship-building skills.
  • Proven experience managing commerce activity in a brand, retailer, or agency setting.
  • Broad digital marketing experience, including eCommerce.
  • Exceptional logical thinking and project management skills.
  • Ability to work independently and as part of a team.

This role's opportunities for growth and impact are immense. Commerce is a strategic priority for us, and we believe in its power to drive real change. If you're excited about shaping the future of Commerce, we'd love to hear from you!

Additional Information

In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
  • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
  • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.


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