Salary: Attractive salary plus great benefits
Are you looking to have a sustainable career? Whilst truly making the world better, fairer and greener for the next generation.
You will be a true hero in the eyes of future generations to come. By playing a key part in our bold commitment to transform our business into a provider of net zero carbon sustainable materials by 2040. You truly will be making the world be a better place to live for the next generation.
As we finished 2021 on a high as a business, we are moving into a period of growth and expansion. This is exactly what this role is about.
We are looking for a Customer Service Sales Advisor to help provide a high level of customer service with the aim of improving the customer experience.
We have a fantastic opportunity for a Customer Service Advisor to help provide a high level of customer service primarily via inbound calls, with the aim of improving the customer service.
As a Customer Service Sales Advisor, your key focus is to ensure that our customers receive a fantastic overall experience whilst visiting our depot. But what does the job look like you may ask?
You will act as the first point of contact for in-bound calls to local EMR businesses, dealing with a wide range of enquiries.
You will have the ability to maximise the business opportunity resulting from the enquiries, working closely with depots, Commercial team and lead generators
You will effectively engage and educate customers on EMR’s offerings
You will be responsible for your own administration of new and existing accounts, invoicing, pricing and other duties on the CRM, maintaining the accuracy and integrity of customer data
You’re the kind of person who always likes to learn new things and always looking to do better with a great attitude to work. Your passion for providing excellent customer service will be second to none.
Your engaging personality and enthusiasm can demonstrate excellent customer service
You will have excellent communication skills and you enjoy working in a fast pace environment.
So if you have a strong track record of achievement in Customer Services within your industry and your familiar with using CRM and management information systems and you believe that this role is right for you. Then why not apply.
Hours per week: