Overview

Job Title: Customer Service Assistant
Salary: £11.44 per hour
Job Type: Part Time

We are excited to be looking for a large number of colleagues to join our BRAND NEW store at Spa Park in Leamington Spa, we open in October.  We want you to have the best induction and learn the Wickes way, so we are recruiting now!
If you love the interaction of customer service, that fast paced environment of retail, and are motivated, driven and hungry to learn, we would love to hear from you. It would be advantageous to have some similar experience, but if you don’t, don’t worry, we will teach you everything you need to know.  
We are offering a range of part time contracts on a shift rota, we are open from Monday to Friday 7am – 8pm, Saturday 9am – 6pm and Sunday 10am – 6pm. 
What will I be doing?
Every day you’ll be helping our customers by inspiring them to improve their homes, so it’s important that you offer every person who walks through our doors the best customer experience. We are looking for someone who has experience working in a similar role. It is beneficial if you have experience operating a forklift or are interested in being trained on it. 
What can we offer you?
You’ll be supported with a fantastic onboarding and induction before we open our new doors.  As well as learning and development, you’ll have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
  • If you are 21 yrs and over £11.44phr, 18 yrs – 20 yrs £10.79phr and under 18 yrs £7.94 phr.
  • Up to £300 per month bonus
  • Various shift patterns to suit your need
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
About us…
Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
“Please contact us here if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form”

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