Digital Concessions Coordinator

London, England, United Kingdom


At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we’d love to talk to you.

We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.


We are looking for a digital concessions coordinator to join our digital concessions team based at our Shoreditch head office. In this role you will be responsible for the coordination of the digital concessions team’s critical path, whilst upholding all internal and third-party partner BAU processes.

Reporting to the digital concessions manager, you will support them in trading successfully with third-party partners. You will have the ability to build effective relationships with key partners to drive trade and will support the team with quarterly partner meetings.


It’s never been a more exciting time to consider an opportunity with our wholesale, franchise and licensing team. Known internally as WFLE, our dynamic team continues to massively grow this area of our business each year, through continued strong partnerships with the world’s leading fashion businesses allowing us to reach millions of more customers every day. And with innovating new licensing deals, we are introducing new and exciting products to our customers, helping us to broaden our demographics and become a household name.


  • Build effective working relationships with partners to drive trade
    Support management with quarterly partner meetings to discuss trade and opportunities, and show partner ranges
    Create seasonal critical paths and work with assistants to execute product launches, manage product data and imagery deadlines, and communicate launch risks to management and the business
    Manage planning and preparations for key seasonal activity, including promo and sales.
    Analyse partner trade performance on a weekly/monthly basis including promo/sales performance, presenting this to management in weekly meetings
    Manage the daily priorities and deadlines of the assistants, delegating tasks effectively and communicating weekly priorities to management
    Support management to review and improve departmental processes
    Support management with executing the training of new starters on the department
    Support the marketing team to provide product nominations for partner marketing activities, working with the assistants to identify marketing opportunities across partner websites


  • Previous e-commerce merchandising / trading experience – preferably relevant to third parties
  • Proficient with Excel and Google Sheets
  • Strong numerical background and enjoys collating data analytics
  • Commercially aware with strong trading focus to maximise sales and profit opportunities
  • Display forward thinking to ensure we are ahead of the curve always
  • Able to demonstrate sound decision-making
  • Excellent communication skills, both written and verbal
  • Self-motivated and proactively drives own standards, development and business goals
  • A team player with the ability to cultivate an engaging and collaborative environment.
  • Flexible with ability to work independently and under pressure while meeting deadlines


Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.


The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future


  • A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
  • We are a disability committed certified employer
  • Employee discount for you to spend with family and friends
  • 25 days holiday increasing to 28 days after 2 years continuous service
  • Bank holidays, birthdays and volunteering days off
  • Access to dental cash plan & free virtual GP appointments through Aviva
  • UNUM employee assistance helpline
  • Life assurance cover
  • Access to discounted gym membership and corporate discounts
  • Hybrid working in our historic East London studios, working hours are 9-5.30pm
  • Free, confidential, wellbeing and lifestyle support with Retail Trust
  • Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
  • Health days for you to use either for physical or mental wellness
  • Dedicated mental health support from our mental health first aiders
  • Eye care vouchers, season ticket loans and much more!


Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.


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