Overview


Location: Bergen Way, North Lynn Industrial Estate, PE30
Salary: £11.44

General Assistant

King's Lynn 

Monday – Friday 08.00 – 14.30 (no weekends) 

£11.44 an hour.

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

  • Delight our customers by greeting them in a friendly and professional manner
  • Efficiently help prepare and serve our freshly cooked menu items using the correct methods, equipment and to our standards
  • Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
  • The pride in your workspace, maintaining cleanliness and organisation of the service area and other surrounding areas in line with cleaning schedules, company and COSHH standards
  • Follow all health and safety and food safety guidelines and procedures
  • Monitor stock levels and restock supplies as needed
  • Use till systems for taking payments and customer orders between that of our breakfast, lunchtime and afternoon options available
  • Provide exceptional customer service and resolve any customer issues or complaints
  • Be a part of the team assisting on other tasks as needed
  • Have a contagious passion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values

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