Overview

Salary: £10.09 per hour

Shift hours: Full Time

About the role  

Hospital stays can be quite a stressful time for our patients and their loved ones, a simple smile and high quality service can put a patient at ease and make all the difference!   

At Sodexo, our Helpdesk Operators are a key part of the team within our hospitals. As the first point of contact, our Helpdesk Operators receive and accurately log all facilities management service requests. With an eye for detail, they will assign the tasks to the relevant Sodexo facilities management teams to complete.

A few things about you 

Our patients are at the heart of everything we do, so it’s important that fantastic service is always at the forefront!

If you have previous experience working within a helpdesk environment, that’s great! If not, but you have good IT skills, communication skills and strong attention to detail we still want to hear from you!

You will be customer and client facing and will respond to requests so having excellent customer service and communication skills is key. Being a team player is also important, there’s no ‘I’ in team!

Reference: SDX/TP/484015/71136

Location: Royal Stoke University Hospital, England