Overview

Salary: Up to £30,000 dependent
on experience.

We
have a fantastic opportunity for a Leisure & Spa Manager at Bodelwyddan Castle Hotel.

The
benefits of working with us

  • A
    fantastic opportunity for career development through external recognised
    qualifications in addition to in-house training and development (Degrees
    and Apprenticeship level)
  • 20%
    Discount to you, family & friends across our Bourne Leisure brands
    Warner Leisure Hotels and Haven Holidays (including further discounted
    breaks within Warner for you, your family, and friends to use)
  • Potential
    live in available
  • Free use
    of gym and leisure facilities
  • Free or
    60% discounted food onsite
  • Access
    to numerous discounts offers with many national brands and retailers.

What will I be doing?

As the Leisure & Spa Manager you oversee the
Sports, Leisure, and Spa departments, therefore will manage a team of experts
that offer a wide range of activities such as fitness classes, archery, and
rifle shooting, to facials, massages, and the gym sessions.
You will be responsible for driving financial success,
guest service and maximising the potential of the Sports, Leisure, and Spa
departments by showcasing the best Warner can offer.

You will nurture an environment that allows your team to perform at their best
through high performance and high fulfilment and creating memories for our
guests and giving our team opportunities of a lifetime.

What are we looking for?

  • An inspirational leader who drives their team to deliver a great guest experience.
  • Able to confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
  • An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
  • A willingness to challenge if standards aren’t meeting required levels.
  • Someone who can make decisions confidently. 
  • A passionate leader to coach and give feedback across the Food and Beverage department to improve performance.

What skills do I need?

  • Previous experience in leading a Leisure & Spa team, focusing on developing and retaining therapists.
  • Must have had responsibility for managing a P&L and the ability to manage costs in line with budgets.
  • Understand the importance of target setting and driving sales.

Location: Bodelwyddan Castle – Rhyl

Diversity, equity, and inclusion are at the heart of who we
are and what we do. Our commitment to these values is unwavering and they are
central to our mission. We encourage applications from all backgrounds,
communities and industries and we are happy to discuss any reasonable
adjustments or flexibility that you may require, including
whether a role can be part-time or a job-share.

We genuinely care about every
candidate’s experience during the recruitment process and are here to provide
support where we can. If you require any assistance or reasonable adjustments
while applying, please don’t hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk

Location: Bodelwyddan Castle Hotel, North Wales, LL18 5YA

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