Overview
Onsite Inventory Associate – Lachine, Montreal
Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as an Onsite Inventory Associate.
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The On-Site Inventory Associate is accountable for representing Incora Aircraft values, quality and commitment, and for maintaining adequate stock levels at the customer location (production/assembly floor or warehouse location). This person is in daily contact with the customer in a production or warehouse environment (such as: mechanics, maintenance team, customer's management team, etc.) and is usually the first point of contact for the customer on behalf of Incora as an On-Site Inventory Associate travelling may be required between customer sites as well as from Incora's chemical and hardware warehouses.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
· Courage Take ownership for issues and problems.
· Collaboration Share knowledge and experience with others
· Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
· We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
- Full-Time Exempt employees are part of Incora’s Flextime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little helps by offering a generous discount portal only available to Incora employees vis Perk spot.
- Employer paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
- Incora offers a 401K plan with company match.
- Very importantly we want to be with you to help your career take off and become part of the Incora Story
So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you
We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.
This position requires the utmost levels of professionalism in the face of the customer and excellent correspondence skills using various methods of communication.
· Represent Incora”s vision, values and objectives in all job-related activities, sustaining excellent customer relationships
· Maintain strong knowledge of Incora products (including, but not limited to: hardware, chemicals, tooling, and electric components), services, inventory systems, quality requirements, and customer plans and specifications
· Monitor production floor bins and storage cabinets to determine when replenishment of stock is required
· Perform regular inventory inspections for shelf life/ expiration dates as required
· Utilize hand scanners to scan stocking locations on the customer site and transmit replenishment orders to Incora mainframe for processing
· Receive and verify product and documentation to ensure accuracy of inventory required for the customer specifications and site
· Gather, deliver, and stock: inventory storage cribs and fill bins/cabinets on the customer site accurately with required orders
· Level load production floor bins as necessary due to back-order conditions
· Utilize pallet jacks, drum dollys, drive forklifts, and/or order picker, when trained/certified
· Maintain floor cleanliness, apply labels, and repair and/or replace bins, cabinets, and racks, as required
· Practice and promote good housekeeping within the on-site work environment
· Respond to hazardous material releases and provide spill cleanup according to Safety & Health standards while utilizing and interpreting chemical detection devices and associated equipment
· Maintain communication with customer Production Floor Supervisors and Lead Persons to assist in new add part numbers, bin changes, and bin quantities, with the On-Site Representative and/or Program Manager
· Communicate part expedites, quality issues, and/or other problems to the On-Site Representative, Onsite Supervisor, or Program Manager for root cause analysis, communication, and implementation of a resolution
· Actively seek and recommend process improvements to On Site Representative, Leads, Supervisor, or Program Managers, to increase efficiency and accuracy
· Accommodate Special Requirements which may be established by the customer supervisor, including but not limited to work schedule changes, required overtime, working holidays, and weekends, as needed
· Follow established work procedures to assure compliance with all customer site requirements in accordance with safety and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including OSHA, FAR, EPA, DOT, and RCRA requirements
· Attend regularly scheduled customer or company-sponsored meetings and/or training, as required
· Ability to travel, as necessary between customer sites
· Education
High School Diploma or GED is required
Some college within the required or a closely related field (such as Inventory Management, Logistics, etc.) is preferred
· Experience
Minimum of 1-2 years of relevant inventory management, material handling, and production experience required Hazwoper Training (40 Hours) preferred
Relative JIT, VMI or 3PO experience, within the aerospace industry preferred
Excellent, proven customer service and interaction skills, with direct customer contact
Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results
· Qualifications
Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company
Excellent organizational and time-management skills Clear and accurate data entry and documentation skills
Strong follow-through and perseverance to handle multiple tasks simultaneously
Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
Ability to be detailed oriented and perform in-depth research, if required
Ability to be cross trained in multiple critical areas of the department
Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required
Must be open to schedule changes and demands, to facilitate customer needs Must have the ability to drive from customer site-to-site, as necessary
Must have and maintain own/reliable transportation and company-approved driving record
