Salary: £23,268 per annum with incremental increases rising to a £26,500 at 4 years’ service

Shift hours: Full Time

Great Prison Custody Officers (PCOs) are key to the smooth running of our prisons.  They have an important role to play in supporting prisoners with their rehabilitation and creating a positive and safe environment.

What makes a great PCO?

We’re looking for people who will be a natural fit for the job.  Background and experience are not important. It’s the kind of person you are that matters. We can teach you the rest.

  • Are you responsible, reliable and good at building trust with others?
  • Are you the sort of person who:
  • Is reliable, true to your word and can always be depended on to get things done?
  • Always treats others fairly and with respect?  Are you able to see past bad behaviour and start each day afresh?
  • Is quick to notice things, such as changes in people’s moods or when something isn’t quite right?
  • Is consistent – people know where they stand with you.  Do you stick to the important rules (or if not you have very good reasons not to)?
  • Can easily connect and talk to all sorts of people from different backgrounds on their level?
  • Is straightforward and ‘tell it as it is’?
  • Helps others out including helping people find ways to help themselves?
  • Keeps calm under pressure

Recruitment process:

  • Full completion of application form on Sodexo careers website by 1st July 2021. (You must have completed the online questionnaire and have a CV uploaded or your application will automatically be rejected)
  • Start Date of Training Courses: 
    • 21 June 2021
    • 2nd August 2021

You will be required to complete a mandatory 7 week training course.  No annual leave can be taken during this period.

Please note: initial communication will be via email, please monitor your junk and spam folders to ensure you are aware of next stage requirements.

What’s the job like?

You might be working on a main wing with a team of other PCOs responsible for prisoners.  Your role will involve everything from managing the regular prison routines, (locking & unlocking, supervising meals and recreation time to escorting people to prison work and education). You’ll need to deal with the more challenging aspects of prison life such as abusive and violent behaviour. You’ll be working with all sorts of prisoners including those on long sentences, people convicted of serious crime and vulnerable individuals.

Why be a PCO?

People enjoy it for many reasons.  Some enjoy the variety and challenge of working with very different people and dealing with all sorts of issues. Others get a buzz from seeing the prisoners improve and progress (however small the changes).

Many PCOs appreciate the security and stability of the regular work routines. Others appreciate shift patterns, which allow them flexibility to carry out their responsibilities outside of work.

In this role you will be required to write reports and use IT systems and software packages independently. Basic skills are required but training will be given as part of induction and ongoing development.

As a requirement to meet the standard in becoming a Custody and Detention PCO, functional skills levels will need to be met. If you cannot prove you have Maths and English grade C or above, or the equivalent of, you will be required to take tests as part of the selection process.

You may be required to complete a 12 month apprenticeship and upon successful completion, you will achieve a Level 3 standard in Detention and Custody that is recognised nationally in the field, along with a salary increase

Reference: SDX/TP/RF6268/SJS

Location: HMP Forest Bank, Salford, Manchester, England