At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 


This is an initial 12 month Fixed Term Contract where we are looking for a Senior Business Analyst to work on one or more projects within the Supply Chain space of the Product & Supply Chain IT Tower, bridging the gap between business needs and technical requirements on technology projects in the Tower’s portfolio.

You will work in partnership with business experts and technology teams to identify and implement solutions to meet the needs of evolving business models.  You will be part of a wider community of Business Analysts within the Tower, and the organisation.  This role reports into the Senior Product Manager Supply Chain Downstream role.


  • Partner with Supply Chain and other business teams to translate preliminary business needs into benefits, project scope and objectives, in order to meet strategic organisational goals.
  • Have a view of all projects within the Product and Supply Chain IT Tower and in some cases the wider IT portfolio, to identify synergies and dependencies between projects and/or requirements.
  • Support and participate in vendor selection activity by collating the high-level requirements, and scoring criteria and aligning this with business benefit.
  • Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants and creating workshop materials.
  • Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed requirements, tracing these through to solution design, and user acceptance.
  • Communicate requirements to enterprise data and information leads, solution leads and development teams, working collaboratively to develop solutions.
  • Collaborate with the business and project team throughout the solution build to ensure alignment with defined business requirements.
  • Understand and uphold enterprise data and information principles in the development of both system and reporting solutions.
  • Work with the testing teams to scope and document test scenarios and cases, and support testing activity to ensure quality of technical changes.
  • Understand and visualise process changes and change impacts in collaboration with business stakeholders and the Senior Product Manager to establish mutual understanding and accountability.
  • Liaise closely with Senior Product Manager, Project/Programme Managers and Solution Architects to govern scope, manage change requests, and manage project risks.
  • Adhere to project timelines as defined by the Project/Programme Manager.
  • Follow defined Waterfall/Agile methodology and deliverables, adapting to meet the needs of the initiative.
  • Contribute to the development of the organisation’s business analysis capability by building relationships across the Business Analysis community to share best practice and collaborate on practice improvement opportunities.
  • Lead team of Business Analysts (if required) including managing the outputs, ways of working, development and progression of the team.
  • Your role may also manage training documentation and training facilitation.
  • You may also be involved in the sourcing and management of interim contract resource.
  • In addition to projects, you may also be supporting smaller change initiatives within the Supply Chain space.


Qualifications and skills

  • Able to build relationships and partner with management stakeholders within the business and IT.
  • Can clearly demonstrate delivering artefacts for each project phase, and link the business value created with the process and system improvement.
  • Effective use of business modelling techniques: process and workflow modelling (BPMN preferred).
  • Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects
  • Able to communicate effectively in both technical and business settings.
  • Self-motivated, creative, passionate and able to acclimate into a fast-paced, dynamic environment
  • Able to decompose a challenge into smaller parts and address the parts in a disciplined manner, individually or as a part of a team
  • Basic understanding of data and information architecture principles.
  • BCS/ISEB Diploma in Business Analysis (desirable)


  • Relevant business analysis experience across multiple projects in at least 3 full project life cycles, including one complex project/programme, including the implementation of Supply Chain solutions
  • Delivery of waterfall and agile projects
  • Knowledge of retail and/or fashion sector (desirable)
  • Background in creating Target Operating Models (desirable)


  • Supply Chain stakeholders
  • Other business functional stakeholders
  • Senior Product Managers
  • Project Managers
  • Solution Architects
  • Development teams
  • Other IT Towers such as Data, Information, and Analytics
  • Internal and 3rd party delivery partners
  • Business Analyst


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Posting Notes: United Kingdom || Not Applicable || London || IT || PRODUCT & SUPPLY CHAIN || n/a ||

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