Salary: Competitive salary & package
Shift hours: Full Time
To manage and be responsible for the production of all catering and cleaning services at the required times to the company’s standards, within the agreed specification and to the agreed performance, qualitative and financial targets.
- Develop long term Client relationships in line to enhance the retention of current Clients and Customers, gain referrals for new business and attract new Customers.
- Plan, cost, and document menus and ensure these are consolidated across the business.
- Ensure stock levels are kept to the agreed establishment targets and supplies are ordered from nominated suppliers.
- Monitor and maintain consistent methods of food preparation, production, presentation, and service for all meals and ensure they comply with Sodexo’s standard and procedures and meet the agreed specification of the contract.
- Conduct regular reviews of current operating costs, margins, controls, and menu costings to ensure Sodexo is achieving optimum profit.
- Ensure that all goods are correctly and quickly stored away on a first in first out basis and comply with Health and Safety regulations.
- To ensure the prompt and efficient preparation and service of all meals and breaks at the required time, being provided to the standard of the food service offer laid down in the Service Level Agreement and to the Clients, Customers and Sodexo’s satisfaction.
- To understand and maintain the standards and integrity of the service offer and Service Level Agreement at all times.
- To carry out a daily service audit and perform activities detailed in the service offer manual under Key Performance Indicators to the frequency and level required.
- Ensure financial documentation and accountancy of the unit (and those from suppliers) is accurate and within agreed budgeted levels.
- Motivate and lead catering employees to perform their roles to a high standard and in alignment to Sodexo policies and procedures.
- Experience in a similar role
- Good knowledge of the service industry and the importance of client relationship management
- Ability to achieve and set standards and operate to performance criteria.
- Good interpersonal skills and ability to communicate effectively with customers, clients, and staff
- Good time management and organisational skills
- Food Safety training
- IOSH certificate or equivalent
Location: Hollister, Rehins, Ballina, Co Mayo, Ireland