Overview
Strategic Account Manager- Electronic-2 – Wichita
Our Incora Story is really taking off – we’d love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a Strategic Account Manager (Electronic)
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
The Business Strategic Account Manager (Electronics) is a senior field sales position who works to improve an organization’s market position and achieve growth objectives in the territory. This person builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions in the territory.
You will work independently to solidify customer and supplier relationships through, strategic meetings, application and design assistance, and product demonstrations, through maintaining a strong market intelligence, product knowledge and awareness of local competitive conditions; and will provide prompt reporting to the operations teams.
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
· Courage Take ownership for issues and problems.
· Collaboration Share knowledge and experience with others
· Commitment – Focus on ensuring internal and external customer expectations are met in a timely way.
What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
· We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
- Full-Time Exempt employees are part of Incora’s Flextime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little helps by offering a generous discount portal only available to Incora employees vis Perk spot.
- Employer paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
- Incora offers a 401K plan with company match.
- Very importantly we want to be with you to help your career take off and become part of the Incora Story
About You
- Meet and/or exceed annual goals (bookings, gross profit dollar and gross profit percentage)
- Provide Sales, Marketing and Application Engineering coverage in an assigned area
- Provide customers with basic design assistance and basic product demonstrations
- Maintain professionalism, customer service level agreements and customer focus while building strategic partnerships with potential and existing Incora accounts
- Develop and maintain partnering relationships with Incora key suppliers
- Identify and qualify opportunities
- Effectively communicate status of current customer activities and/or the status of new prospects, throughout Incora organization
- Participate in joint sales calls with Sales Director, as necessary Submit periodic sales reports and expenses as required, and within adherence to applicable policies and budgetary allowances
- Attend regularly scheduled and impromptu Sales/Operations meetings and company-sponsored training, meetings, and events, as required.
- Pipeline Management through Incora’s CRM system
- Work in concert with Product Management, inside sales and Strategic Account Managers to implement sales strategies and achieve stated goals
- Facilitate customer strategy sessions on a regular basis
- Travel for customer development is to be expected (estimated 1-2 wks / month)
Education/ Qualifications
- BA or BS degree in Marketing, Engineering or Business is preferred, or a combination of relevant education and experience.
- Experience with Electronics Products (electromechanical & interconnect) – working knowledge of Incora’s supplier distribution network and other major suppliers globally is desired.
- 5 years minimum Industrial / Aerospace Industry Sales experience
- Relationships – track record of building and maintaining top level relationships at key customers and suppliers.
- Proven sales growth in territory
- Excellent organizational and time-management skills
- Strong follow-through and perseverance to handle multiple tasks simultaneously
Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customer
