Overview
Thin Film Technology Laboratory Technical Administrator
Starting Salary: £40201 – £44722 per annum + pension plus benefits
Job Type: Full-Time.
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About the role
The Royce Thin Film Device Materials Research Platform, in the new Imperial College White City Campus, is a fully integrated laboratory. It enables the creation of Thin Film devices using novel materials and includes materials preparation, deposition, patterning, characterisation (e.g. X-ray diffraction and electron microscopy) and device testing facilities. You will provide pro-active and high level technical, administrative, and operational support for the Research Platform. You will ensure it operates smoothly, efficiently, and professionally, following Department and College policies where applicable.
What you would be doing
You will provide technical support for the laboratory, in addition to excellent customer service for internal and external users of the Research Platform. You will be expected to support the Platform’s purchasing, financial and operational processes, in addition to managing office and lab space. You will also provide administrative support to key Royce academic staff.
- Provide a highly professional and welcoming first point of contact for Research Platform visitors, including college staff, students, and external users. Field general enquiries, both in person and online, as well as resolving any user issues/problems/queries independently where possible.
- Ensure equipment booking, charging and record keeping processes for both internal and external users are followed. Liaise with technical, administrative, and business engagement staff to ensure projects are vetted properly and that billing is executed in an accurate and timely manner. To enhance the operational efficiency and quality of the user experience through implementing improvements in procedure and process, after reviewing with relevant stakeholders.
- Use the facility booking systems to track usage and generate reports as requested, highlighting and prioritising any issues for further investigation.
- Ensure effective communication between the Research Platform user community, external organisations, Royce hub, departmental staff and student; e.g circulation of Newsletters, publicity materials etc.
What we are looking for
- Educated to A level standard (or equivalent) and have relevant experience in a similar role
- Proven experience of working in an administrative office within a technical core business providing excellent customer service
- Proven experience of managing and completing multiple tasks alongside each other
- Proven experience of supporting work in a technical environment
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A high standard of computer literacy and the ability to proactively use IT: Microsoft Office; email; database; spreadsheets (Excel), presentations (PowerPoint).
Interest in science and engineering research and development
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity.
- Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
- Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel
- Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.
- Childcare facilities – Early Years Education Centre
- Childcare vouchers – salary sacrifice scheme.
- Staff accommodation
- Our flagship sports centre and gym in South Kensington Campus
Further information
Should you require any further details on the role please contact: Dr Michael Leverentz, m.leverentz@imperial.ac.uk
Guidance may be sought from Darakshan Khan (d.khan@imperial.ac.uk).
If you encounter any technical issues while applying online, please don’t hesitate to email us at support.jobs@imperial.ac.uk. We’re here to help.
Closing Date: 8 November 2024