Salary: £11.05 – £11.05

Shift hours: Full Time

  • Provide a high quality cleaning service to the customer’s site in accordance with terms and  conditions of the contract.
  • To support our multi-service contract.
  • Planning and co‐ordination of the delivery of the cleaning service in a way that meets the requirements of the Client in terms of time, quality and cost;
  • The supervision of all cleaning staff focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty
  • Management and allocation of duties to cleaning staff and the preparation and maintenance of a daily cleaning schedule for all areas;
  • Monitoring the standard of cleaning achieved across the site and the regular checking of all areas in order to ensure that they are cleaned to the required standard;
  • Management of staff issues relating to discipline, grievance, welfare, attendance, appraisal, coaching and mentoring;
  • Motivate team members and resolve any issues that occur on the job
  • Supervising staff returning to work after absences and completing required Return to Work Forms
  • Effective implementation of all relevant policies and procedures and the ongoing monitoring and enforcement of compliance;
  • Promotion of health and safety and the raising of awareness of health and safety considerations among cleaning staff;
  • Organisation and delivery of appropriate training for all cleaning staff.
  • Supervising cleaning staff on a day to day basis and ensuring that cleaning duties are carried out in an effective and efficient way to meet required standards
  • Reviewing work schedules. Schedule shifts and arrange for replacements in cases of absence
  • Ordering and monitoring of cleaning materials and controlling usage  
  • Monitoring of all cleaning activities
  • Ensuring all staff are aware of the Health and Safety policies and procedures
  • Respond to customer complaints and special requests
  • Communicating to the Manager on any issues arising within the department.
  • Responsible for own areas of cleaning and for setting an example to the team by cleaning to the highest standards.
  • Responsible for assisting in covering the cleaning areas of team members due to staff absence.
  • Flexible to meet changing demands
  • Other routine maintenance duties as assigned
  • To have full working knowledge of all cleaning equipment, materials and agents
  • To have a full working knowledge of all areas which have to be covered in the course of duty
  • Ability to adhere to all health & safety practices
  • Willing to undertake any training relevant to the role
  • Able to manage time effectively
  • Able to work without supervision, but as a part of a team
  • Committed to achieving high standards of cleanliness and hygiene

Reference: SDX/TP/1047035/68922

Location: Royston, Hertfordshire, England