Overview
Salary: £55000 – £60000
Shift hours: Full Time
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Deliver Integrated Facilities Management contract for the global headquarters, ensuring cost, safety, quality, continuous improvement, and compliance metrics are achieved by Sodexo
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Responsible for relationship management with key stakeholders in Diageo to ensure services support and facilitate the business requirements at this unique and prestigious London HQ
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Understand the high demands of the client needs that – Everyday is an ‘event’ and every person is a ‘guest’
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Lead an operations team including key stakeholders, business partners, and contract partners
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Drive team engagement, to improve performance and staff wellbeing.
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Provide guidance, drive, support, and set goals for the Service manager to ensure best in class delivery.
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Track and monitor performance metrics, data and indicators for the sites
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Embrace and manage the tiered reporting structure at site to ensure compliance with contractual requirements and effective monitoring.
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Ensure undisrupted delivery of all facility operations to the business through internal and contract resources
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Drive operational excellence and deliver an efficient operating model.
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Ensure that the Company’s, the clients and statutory regulations regarding hygiene, food safety, health & safety and Equal Opportunities are complied with.
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Ensure that in-house training and staff development is effectively carried out in accordance with the Training and Development Plan.
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Supervise the recruitment process of Sodexo Management and supervisory staff to ensure the optimum candidates are available and succession planning is considered.
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Considerable experience in a FM leadership/management role
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Experience of delivering soft and Scientific services through a management team across one or more sites
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Experience of leading a large team and significant budget
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Significant experience within a multi service line FM environment
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Experience of leading a local project management team
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Familiar with operational excellence techniques/philosophy
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Excellent relationship management at all levels
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High level of practical knowledge of SHE and legislative requirements
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High level of practical knowledge of all Soft services and technical services or relevant technical qualification.
Desirable / Supporting Technical & Catering Qualifications and Competencies:
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Degree or equivalent
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IOSH
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BIFM or CIBSE desirable
Reference: SDX/TP/RF8123/CS
Location: Diageo, Great Marlborough Street, London W1F 7HS, England
