Job Title: WR Business Stream Process Lead

Water Recycling Business Stream Process Lead

£46,000 circa dependant on skills and experience 

Permanent –

Full time -37 Hours a week 

Location: Based within the Anglian Water Region, covering areas such as Northampton, Basildon, Ipswich, Norwich, Grimsby, Lincoln, Huntingdon & Cambridge  

We offer a wide range of benefits including Private health care, Virtual GP service for you and your household. Generous pension scheme – we double-match your contributions, up to 6% giving you 18% combined contribution

For a great career just add water!

As our Process lead you will play a pivotal role in enhancing the efficiency and effectiveness of our Water Recycling operational teams. Your responsibilities will involve travelling across the Anglian Water Region to support process and continuous improvement initiatives. While the role offers flexibility to work from home when appropriate, you must be prepared to cover the entire region.


What will my role as Process Lead involve?

In this role you will be supporting our RCA (Route Cause Analysis) and Performance Improvement Manager as well as other senior leaders across the Business Stream to better understand opportunities to use data and insight to improve performance.  This will include using and interrogating performance data to give insight and drive value in our operational teams.


As a WR BS Process Lead, you will support identifying the root cause, streamlining processes, driving continuous improvements, and nurturing a culture of performance. Your role will also be critical to coaching others to undertake and understand the value of RCA, enhancing our processes, highlighting areas of opportunity and driving collaboration across our business.

This is a key part of our role as Environmental Stewards and will be supporting our front-line teams with activities that will drive continuous improvement in all our environmental performance metrics, including pollutions, flooding, and compliance. 


Your key duties will include:  

  • Support our front-line teams in the identification of opportunities to drive operational performance using RCA and Lean Improvement methodologies, for example Six Sigma or other Lean processes.  

  • Use data, analysis, and insight to identify improvement opportunities.  

  • Support process improvement at the front line across all of Water Recycling including assurance that improvement is implemented consistently, monitored, and sustained.  

  • Collaborate with other teams across the business to help focus and embed change.  

  • Work closely with the rest of the WR Performance Team to ensure consistency of delivery. 

  • Support our portfolio of Communities of Practice across Water Recycling.

  • Manage our data and reports in an effective and value adding way.

What does it take to be a Process Lead?

  • Understanding of RCA methodologies and techniques. 

  • Lean or Six Sigma experience/accreditation. 

  • Skills to develop reporting and insight using PowerBI and other Microsoft Power Platforms. 

  • Capability to communicate effectively across all levels of the business. 

  • Commercial awareness, including financial, knowledge, and judgement. 

  • Ability to challenge constructively and reach positive outcomes. 

  • Creative thinking and ability to question the norm. 

  • Aptitude to develop and present clear and reasoned strategic options. 

  • Full UK driving licence.   

Inclusion at Anglian Water: 

​​Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.​   

As a valued employee, you’ll be entitled to: 

  • Personal private healthcare.  

  • Virtual and telephone GP service for your household.   

  • Life and personal accident cover.   

  • Employee Assistance Programme, helpline for you and your immediate family providing advice, information, counselling, and support.  

  • Yearly bonus scheme.  

  • Competitive pension scheme – we double-match your contributions, up to 6%.   

  • Flexible benefits to support your wellbeing and lifestyle including discounts on high street purchases, leisure activities and everyday essentials.  

  • 26 days annual leave – rising with length of service and the ability to buy/sell additional leave. 

  • Reimbursement of reasonable business travel costs. 

Please apply with a covering letter and the answer to the following: 

As part of your application, please prepare and submit a risk management plan that controls and mitigates risks connected to the below scenario. Please use a known risk management tool to assess and visualise this. 

You’re having a party for your friends and family in the middle of July, the party is to be hosted outdoors. You have roughly 50 people attending and do not have an indoor space suitable to house this number of guests.

Closing date:  Thursday 25th July

Interviews: Week commencing 12th August


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