Overview
Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details
Job Title: Data Protection Support Officer
Employment Type: Permanent, Full-Time
Location: Hemel Hempstead (Hybrid – 3
days office / 2 days remote)
Salary: Competitive with annual bonus
and benefits
Your
Opportunity:
Join Haven’s dedicated Data
Protection team and play a vital role in safeguarding the privacy and trust of
our guests, owners, and colleagues. As our Data Protection Support Officer,
you’ll provide essential administrative, research, and advisory support to our
Data Protection Officer, helping us meet our GDPR and UK Data Protection
obligations. This is a varied and engaging role where you’ll be involved in
everything from managing subject access requests to creating awareness
campaigns, ensuring data protection is at the heart of how we operate.
Day-to-day,
you will:
Manage customer privacy queries, complaints, and data subject rights requests.
Support the creation and delivery of data privacy communications and awareness campaigns.
Assist in root cause analysis for data protection incidents and breaches.
Provide input into Data Protection Impact Assessments and process reviews.
Maintain policies, procedures, notices, and training materials.
Undertake research on regulatory updates and trends.
Support third-party vendor due diligence and agreements.
Monitor and report on data protection project milestones.
Advise the DPO on privacy risks.
Champion best practice across the business.
What we’d
like you to bring:
Strong understanding of the UK’s data protection landscape.
Prior experience in a data protection role.
Excellent organisational and administrative skills.
Ability to translate privacy issues into plain language for a broad audience.
Strong communication and relationship-building skills.
Adaptable, flexible, and detail-oriented approach.
Experience writing processes and procedures.
Problem-solving mindset with discretion and confidentiality.
Proactive approach to keeping up to date with regulations.
A data protection qualification (desirable).
What’s In
It For You?
– 25 Days
Holiday + Bank Holidays + Holiday Buy Scheme
– Annual
bonus
– 20%
discount on both Haven and Warner Hotels holiday for you, family and friends
–
Comprehensive wellbeing support
– Access to
the Bourne Leisure corporate box at the O2 Arena ,London
– Exclusive
discounts with corporate partners
– Exciting
career pathways, including Learning and Development opportunities such as
Apprenticeships and Degrees
– Enhanced
family friendly policies and pay (eligibility criteria applied)
Who are
we?
We’re part
of an award-winning Bourne Leisure family, which includes Haven & Warner
Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations
and our HQ based in Hemel Hempstead.
What’s it
like to work with us?
Working with
us is ultimately defined by our exceptional people and teams. At Haven, we take
pride in our Breath of Fresh Air culture, which focuses on valuing and
supporting every team member. We prioritise openness and transparency in our
interactions allowing our team members to be their authentic selves.
We operate a
hybrid working model, meaning 50% of your working week will be spent at the
office, occasionally on Park, or at external events.
What can
you expect during the recruitment process?
The
interview process will be up to 3 stages and may contain a presentation or
skills test, depending on the role. If you require any support or reasonable
adjustments to help you perform at your best during this process, please let us
know.
Diversity,
equity, and inclusion are at the heart of who we are and what we do. Our
commitment to these values is unwavering and they are central to our mission.
We encourage applications from all backgrounds, communities and industries and
we are happy to discuss any reasonable adjustments or flexibility that you may
require, including whether a role can be part-time or a job-share.
We genuinely
care about every candidate’s experience during the recruitment process and are
here to provide support where we can. If you require any assistance or
reasonable adjustments while applying, please don’t hesitate to reach out to us
at resourcingteam@bourne-leisure.co.uk.
