Overview
Trade Store Manager – Croydon
Location: Croydon
Department: Shop Network
Type: Full time, Permanent
Trade Store Manager – Croydon
Location: Croydon
Salary: Basic £27,998.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
About Us
We are the Würth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What You’ll Do
- Deliver exceptional customer service and be the go-to expert in the store.
- Manage daily store operations and ensure smooth functionality.
- Handle inventory management efficiently.
- Respond to alarm callouts when necessary.
- Process orders, payments, and inventory management.
- Make calls to existing and potential customers.
- Identify and report safety hazards or security issues.
- Assist customers with queries, product demonstrations, and upselling.
- Build strong, trust-based relationships with customers.
- Work independently to drive store success.
- Be motivated to bring in sales and make a real impact.
- Manage cash handling, payments, and register reconciliations.
- Engage in promotional events and collaborate on marketing strategies.
What We’re Looking For
- Flexibility: A proactive, driven individual with a “can-do” attitude.
- Experience: Background in retail, customer service, or warehouse operations.
- Skills: Excellent communication, attention to detail, and IT proficiency.
- Numeracy & Literacy: Strong skills in math and English.
- A quick learner who thrives in a team-oriented environment.
Most importantly, we’re looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
Why Join Würth?
We offer:
- Holidays: 23 days, increasing to 28 with service.
- Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Work-Life Balance: Monday to Friday, no weekends or bank holidays.
- Career Growth: Access to comprehensive training and development opportunities.
Apply Now
If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you! Join us and help shape the future of Würth UK!
Important Information
- Interviews may be conducted while the role is advertised.
- We reserve the right to close applications early if we receive sufficient applicants—apply early to avoid disappointment.
- At Würth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone.
Salary: Basic £27,998 + Generous Bonuses
Hours: 42.5
Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.
