This role sits within Faculty Education Services in the Faculty of Life Sciences & Medicine (FoLSM) at King’s College London at our London Bridge campus.

 

​​​ ​​​Faculty Education Services provides coordinated services for students, staff & partner providers, enabling the delivery of education through managing quality, programme, placement and assessment administration. We provide dedicated student support that prioritises the student experience to facilitate student success.

 

​​​​​​The role forms part of the Programme Placement & Assessment Team within Faculty Education Services, providing professional, high-quality service provision in the support of Bioscience education. The Programme Management team supports students and academic staff in the delivery and management of the academic cycle across a large suite of Undergraduate and Postgraduate programmes.

This is an exciting opportunity to work as a Senior Programme Officer (SPO) in a busy and vibrant team within FoLSM. The post holder will work as part of a team delivering a high quality comprehensive and professional service that meets agreed standards and expectations. As a Senior Programme Officer, the role holder will be a representative for the team and Faculty, demonstrating our standards and promoting our service.

 

The role holder will provide guidance and administrative support to students and staff across our extensive portfolio of Undergraduate and Postgraduate taught programmes.

 

The role reports to a Programme Manager in the team and has some supervisory responsibility to ensure tasks are carried out efficiently and accurately and within agreed timelines.  The role holder will also be key to supporting and training Programme Officers in the team.

 

As part of the team, the post holder will work with colleagues, striving to constantly improve the student experience and positively deliver new initiatives to improve processes. The post holder will be expected to adopt a flexible approach, working at an operational level and contributing to the development of procedures, regularly working with the other Senior Programme Officers, Programme Managers and Head of Service, as well as other members of the Faculty Education Services and wider University teams.

 

The Programme Management team are responsible for managing a high number of student and staff enquiries on a daily basis and supporting a wide range of tasks for our programmes and modules across the academic cycle. This includes, but is not limited to, timetabling, module evaluation, student registration, DBS and OH processes, committee servicing, attendance & engagement monitoring and supporting events. The post holder also has a key role in ensuring systems, processes and data management are accurate, compliant and auditable. 

 

This is a full time post (35 hours per week), and you will be offered a fixed term contract until 30th October 2026.