Overview

Deputy Store Manager – Visual Merchandising – Tamworth – Tamworth, West Midlands

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Step into a role where creativity meets leadership — as our Visual Merchandising Deputy Store Manager, you’ll be the visionary behind captivating in-store experiences that spark inspiration, elevate our brand, and turn everyday shopping into something unforgettable.

All the details

As our Visual Merchandising Deputy Store Manager, you’ll lead the charge in creating an inspiring and consistent visual experience that excites our customers and drives sales.

What you’ll do:

  • Deliver best-in-class visual merchandising across all store areas, ensuring every launch and campaign is executed flawlessly.
  • Coach and develop the wider store team in styling and visual standards.
  • Collaborate with Commercial and Operations teams to align visual execution with business goals.
  • Take ownership of seasonal POS implementation and ensure key looks are delivered across all business units.
  • Use data and customer feedback to continuously improve the in-store experience.
  • Support the Store Manager in driving performance, managing KPIs, and delivering operational excellence.
  • Lead and manage Team Managers and Team Support Managers, ensuring strong leadership and development.
  • Duty manage the store when required, ensuring a safe, legal, and high-performing environment.

Who You Are

You’re a creative leader with a sharp eye for detail and a passion for retail. You bring:

  • Proven expertise in visual merchandising and styling across multiple departments.
  • Strong leadership skills with experience managing high-performing teams.
  • A commercial mindset, using data and insights to drive decisions.
  • Excellent planning and organisational skills, with the ability to deliver under pressure.
  • Confidence in digital tools and systems to enhance store operations.
  • A natural communicator and coach who inspires and develops others.
  • Resilience, adaptability, and a growth mindset to lead through change.

What’s In It for You

Here are just a few of the benefits that make working here even more rewarding:

· 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation

· Competitive holiday allowance with the option to buy more

· Discretionary bonus schemes linked to your performance and ours

· Strong pension and life assurance to help plan for the future

· Tailored induction and training to support your development from day one

· Exclusive perks and savings through our M&S Choices portal

· Market-leading family policies, including parental, adoption and neonatal leave

· 24/7 wellbeing support, including virtual GP access and mental health services

· One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome:

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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