Overview
Offender Management Investigator – Manchester
About the job
Job summary
Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
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HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud.
FIS is home to a wide range of people with a variety of skills and professional backgrounds – including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks.
The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector.
Job description
Within EC Ops, the FIS Offender Management and Enforcement Team (OMET) is a national team. OMET provides HMRC with a co-ordinated approach to the lifetime management of our most serious offenders. OMET is involved in all aspects of post-conviction work and combines the responsibilities of Offender Management, Fugitive tracing and Extradition, Confiscation Enforcement and Serious Crime Prevention Orders (SCPOs).
As an Offender Management Investigator, you will work with colleagues across HMRC and with external law enforcement agencies. You will work collaboratively across all areas of OMET including offender monitoring on the prison estate, fugitive tracing, confiscation enforcement and SCPOs. This work is complex and challenging.
You will analyse financial and case related material in order to maximise recovery opportunities and pro-actively engage with HMRC’s response to Lifetime Offender Management now Multi Agency Response to Serious Organised Crime (MARSOC) – a HM Government priority, to address the threat posed to the UK, by entrenched recidivist serious organised criminals with novel targeted approaches to prison management, post sentence monitoring, fugitive tracing, tackling recidivism and financial interventions.
You will be expected to keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments.
The role will include you taking responsibility for building and maintaining effective working relationships with key stakeholders, both internal and external (NCA, ROCU, DWP and HMPPS) to ensure the success of MARSOC and MARSOC investigations.
You will act as a role model by demonstrating HMRC values and capability.
Person specification
The ideal candidate will have:
- Exceptional problem-solving skills and a systematic approach to investigation.
- The proven ability to think laterally and to drive performance improvements across all areas of OMET.
- The ability to communicate, negotiate, persuade, and lead across multi-functional teams.
- Strong decision-making ability and the application of effective problem solving.
- The ability to be a strong team player, self-motivated and determined to drive forward OMET proactive investigations including recovery, utilising all the available powers and tools within FIS and FIS Economic Crime.
Financial Investigators with recognised Authorised Officer status will additionally:
• Plan, lead and deploy operationally to maximize cash and listed assets interdiction opportunities.
• Deploy operationally on wider activities to enhance Financial Investigations in other areas of Fraud Investigation Service.
Please note:
This post requires a minimum of National Security Vetting at Security Check (SC) clearance level, and you must hold SC vetting or be willing to apply for SC vetting.
Essential Criteria
• Criminal Justice Trained, having obtained one of the following:
• BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation).
• University of Portsmouth CFPAB Accredited Counter Fraud Specialist (Investigation).
• University of Northumbria CFPAB Accredited Counter Fraud Specialist (Investigation).
• Recent PiP2 (Professionalising investigation Programme), College of Policing.
In addition to the above, candidates must be able to demonstrate:
• Recent experience of investigation serious fraud through Criminal Investigations or managing a team undertaking this work.
• Knowledge of the other capabilities within EC Ops and how these can be brought together to achieve a more powerful operational outcome for FIS and support the wider Government agenda.
Desirable Criteria
• Experience of working and liaising with external law enforcement agencies
• Working knowledge of the Proceeds of Crime Act (POCA) 2002 and Criminal Finance Act 2017
• Knowledge of the criminal justice system and how it operates pre and post-conviction
Other Information
This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call (1 week in four). You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. FP levels are reviewed annually – on a business need and personal basis – and may be subject to change. If you currently receive the Flexibility Payment, which may include Transition Protection and/or a Maintained Pension Value, moving to a new role may affect your payments.
Details of the Flexibility Payment can be found in the attached document.
Qualifications
• BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation).
• University of Portsmouth CFPAB Accredited Counter Fraud Specialist (Investigation).
• University of Northumbria CFPAB Accredited Counter Fraud Specialist (Investigation).
• Recent PiP2 (Professionalising investigation Programme), College of Policing.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension – We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV (max 500-words) including your job history, qualifications and previous experiences for up to your last 3 posts. This will be scored against the Person Specification. Please match your experience here.
- A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria outlined in the advert. We want to see how you have used your knowledge and expertise for results, impacts, outcomes and self-development.
Please evidence any Desirable Criteria, where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.
Further details around what this will entail are listed on the application form.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Sift
At sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, your experience, behaviours and strengths will be assessed, to determine your suitability for the role, as well as to explore what you enjoy, and what motivates you.
We will assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
This is an example of a strengths-based question:
“It is often said that the customer’s needs should come first. To what extent do you agree or disagree with this statement?”
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place face to face at Manchester Regional Centre. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via:
unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Additional Security Information
Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants – GOV.UK.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
