Overview
Business Support Officer (Apprentice) – NN11 4EY
Our Benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About the role
The Family Hub programme is designed to assist children and young people (aged 0-19, or up to 25 for those with SEND) and their families by providing a range of support and early help services. This initiative aims to improve outcomes for children while reducing the need for statutory services. It operates through an integrated Family Hub Model, delivering services across Local Area Partnership Areas
This is an exciting time to join our Family Hub team. We’re a relatively new local authority, created in April 2021 and we are at the beginning of our Family Hub journey. We have one Family Hub open with more due to open imminently.
There is still plenty of opportunity to develop the service and shape our offer to families so we can provide the best possible service to children, young people and their families across West Northamptonshire Council
About you
We need a bright and dedicated individual, passionate about working towards making a positive difference for their local community. You will be highly organised, capable of managing and prioritising conflicting tasks, and will have a sharp attention to detail.
You will show resilience, teamwork, and the ability to build strong and positive relationships with colleagues at all levels in the authority and external partners and stakeholders. You will bring new and innovative ways of working to the table, embrace change and continually evolve, as our service evolves and grows.
You may not have experience in an administrative role, or have experience in the public sector, but you will be able to demonstrate your ambition to learn and will be driven by your attitude to deliver an exceptional service. We welcome applicants looking for a new challenge or looking to kickstart their career in local government.
You will need:
- A positive, responsive and adaptable attitude
- Confidence to work independently
- An innovative and creative approach to work
- A team driven approach to delivery
- A customer focused approach
- A willingness to learn new skills and work with different service areas
Your skills will include:
- Excellent organisation and time management
- The ability to manage multiple tasks at a time and prioritise your workload
- Top quality customer service
- Great IT skills and confidence with picking up new systems and software
- Acting sensitively and with integrity around confidential information
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
