The Faculty of Arts & Humanities plays a key role in delivering King’s College London’s commitment to addressing society’s grand challenges; making this happen through a wide range of intellectual exploration and innovative, interdisciplinary cultural understanding. As a University deeply rooted in both long-standing tradition and radical innovation, Arts & Humanities exemplifies our ambition to blend our long history of academic excellence with groundbreaking approaches to contemporary issues.

This role is an excellent secondment opportunity for an experienced higher education manager to contribute to the ongoing and future success of Arts & Humanities at King’s.

 

The Head of Cluster Operations leads the professional services team within one of the three ‘Clusters’ within the Faculty. Reporting directly to the Director of Operations, they will work in close partnership with the academic Head of Cluster and Heads of Department to ensure that the academic endeavour is strengthened and supported by excellent professional services provision. Utilising their substantial experience in operational management, they will ensure the effective implementation and delivery of administration to the departments in their cluster, providing oversight and leadership, and work in close liaison with heads of functional areas in the Faculty and beyond to ensure that processes are fit for purpose, and service standards to key stakeholders (students and staff) are met and exceeded.

 

The Head of Cluster Operations is an integral member of the Faculty Executive and Leadership teams, and the Professional Services Leadership Team. Through this wide committee membership, they contribute to planning, strategy and policy development, and its operational implementation.