Overview
Housing Interventions Worker – Newport
Permanent
£26,339
Location: Gwent (with some travel across South Wales & Dyfed Powys as required)
Are you passionate about preventing homelessness, reducing reoffending, and creating meaningful change in the lives of people involved with the criminal justice system? If so, this could be the ideal role for you.
The Camau Service, commissioned by Her Majesty’s Prison and Probation Service (HMPPS) and delivered by The Forward Trust, supports individuals on probation who have a Rehabilitation Activity Requirement (RAR) as part of their Community Supervision Licence. The service also supports unsentenced men on remand awaiting sentencing, helping them prepare for a successful return to the community.
As a Housing Intervention Worker, you will deliver housing-focused interventions, improve housing opportunities, and play a key role in homelessness prevention. Working directly with service users at probation locations (with some work in prisons and approved premises), you will provide wraparound support in partnership with Probation Practitioners, housing providers, and other service partners.
Key Responsibilities
- Deliver 1:1 housing advice and interventions for men on probation or in custody preparing for release.
- Complete comprehensive housing needs assessments and develop structured action plans.
- Provide housing interventions that prevent homelessness and improve housing outcomes, aligned with Camau service objectives.
- Source properties in the private rented sector, including rooms in shared housing, HMOs, studios, and one-bedroom flats.
- Liaise with landlords, agents, local authorities, and housing organisations to secure sustainable accommodation options.
- Ensure all properties meet required legal, health, and safety standards (Rent Smart Wales registration, EPCs, gas safety certificates, smoke and carbon monoxide alarms).
- Work closely with prison, probation, and housing colleagues, following lone working and risk assessment procedures.
- Share best practice with colleagues and contribute to team targets under the guidance of the Senior Operations Manager.
About You
We are looking for someone who can demonstrate:
- Good knowledge of the housing system and welfare benefits.
- Experience providing advice and guidance on housing, rehousing, and welfare benefits.
- Experience assessing adults in need of housing and related support, including substance misuse needs.
- Experience developing and delivering support plans to help clients maintain tenancies.
- Understanding of the needs of clients experiencing homelessness, abstinence-based recovery, or complex needs.
- Experience working effectively with adults facing multiple disadvantages (e.g., unemployment, homelessness, substance misuse, mental ill health).
Additional Information
- This role is co-located with Probation colleagues in Gwent, but you may be required to attend other probation offices, prisons, or approved premises across South Wales.
- Prison vetting will be required as part of the recruitment process.
- We encourage applications from individuals with lived experience, including those in recovery or with experience of offending or homelessness.
About Us
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
