Overview
Lead Product Owner – Staffology Payroll (Automation & AI)
About the Role:
We’re looking for a Lead Product Owner to drive and shape the Staffology Payroll solution, with a focus on Automation and AI. You will play a critical role in evolving our Autopilot functionality and introducing new AI-driven features to enhance efficiency, accuracy, and compliance in payroll processes.
This is a fantastic opportunity to join a growing, customer-centric business, work on cutting-edge payroll technology, and contribute to the broader Staffology Payroll & Bureau solutions while influencing adoption across customers and colleagues.
Key Responsibilities:
- Translate high-level product vision into detailed requirements, engaging stakeholders across the business.
- Enhance the platform to drive efficiency, accuracy, and compliance via automated and AI-enabled processes.
- Formulate and maintain a clear backlog with prioritised features sequenced for efficient delivery.
- Ensure Bugs, Stories, Features, and EPICs are accurately documented in Azure DevOps (ADO) for rapid sprint execution.
- Co-create acceptance criteria with engineering and QA teams to ensure development meets business needs.
- Partner with Content Designers to create guidance that drives awareness and adoption of new features.
- Drive adoption of Staffology Payroll and Staffology Bureau to maximise retention, NPS, and operational efficiency.
- Act as an external advocate for payroll software within IRIS and in the marketplace via marketing and social media.
- Collaborate closely with Product and Operational Directors to shape and deliver the total Managed Services offering.
- Engage with customers and colleagues to understand short-term needs and long-term aspirations, informing product, service, and technology roadmaps.
- Monitor the market and competitors, recommending enhancements to give payroll solutions a competitive edge.
- Manage relationships with internal stakeholders across sales, marketing, support, legal, compliance, professional services, and engineering.
- Maintain a regular pulse on customer feedback via shadowing sales calls, user groups, and insight surveys.
- Support sales enablement efforts and participate in high-value commercial presentations.
- Assist Product Managers in maintaining contractual and commercial documentation for managed services offerings.
- Communicate new product or service features to prospects and customers prior to release.
What We’re Looking For:
- 5–10 years’ experience as a Product Owner or Product Manager delivering engaging online software products or 5+ years’ experience in payroll software support, payroll service delivery, or payroll operations.
- Strong background in product ownership, delivery, or support within payroll, with the ability to work within a wider product team to ensure compliance and alignment with business strategy.
- Deep understanding of UK payroll and HR compliance, working conditions, and regulatory obligations.
- Demonstrable experience or strong interest in process automation and efficiency improvements (workflow automation, AI/ML, integrations, etc.).
- Ability to identify automation opportunities through analysis of customer pain points, operational bottlenecks, and repetitive processes.
- Understanding of AI/ML applications in payroll, HR, finance, or regulated industries (e.g., anomaly detection, predictive analytics, intelligent document processing, compliance checking).
- Excellent stakeholder management skills and experience working across operations, commercial, marketing, product, professional services, and board-level teams.
- Strong analytical skills and the ability to assess market trends and inform product strategy.
- Comfortable working in a fast-paced, dynamic environment with a commitment to innovation and customer satisfaction.
Why Join Us:
- Be part of a growing, innovative, and customer-focused business investing in its products and people.
- Opportunity to shape payroll solutions with AI and automation at the forefront.
- Collaborate with a talented, supportive, and ambitious team delivering world-class solutions.
Salary: Competitive + Bonus
Location: Peterborough, Manchester, Slough
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
