Job Title: OT Field Engineer

Location – Field Based position covering Norfolk and North Suffolk areas

Salary – £42,000 circa depending on skills and experience + Company Vehicle

Permanent - Full time role 37 Hours + 24x7x365 Standby cover 

Operational Technology (OT) refers to the set of digital assets which are at the very heart of Anglian Waters industrial operations. Operational technology systems are deployed throughout our geographical region to enable remote monitoring and control of water collection, treatment and distribution processes. The demand for Operational Technology solutions within the Water sector is soaring due to the opportunities associated with IT / OT integration and Industry 4.0 applications. It is recognised that OT is key in enabling us to achieve our performance commitments (including reduction in leakage and pollutions) and providing an excellent service to our customers.

To maintain and enhance our telemetry service, we are looking for a new OT Field Engineer to join the team to be based predominately in the South Norfolk area. Ideally, you’d be based in Norwich with travel across the region.

What will you be doing?

As an OT Field Engineer you will be required to maintain, repair, configure and commission OT hardware, systems/networks needed to monitor and control operational plant/process on Water and Water Recycling sites.

Key responsibilities:

To undertake fault diagnosing, cause and resolution (repair/replacement) of Operational Technology (OT) field equipment, networks and systems on Water and Water Recycling operational sites, to include but not limited to the following;

  • Telemetry Outstations, associated input/output components and power supplies

  • WAN communication (Radio/ADSL/Mobile/IoT)

  • LAN communications (Radio/Mobile/ADSL/Fibre/Ethernet)

  • Programmable Logic Control (PLC) Hardware (Rockwell & Schneider)

  • Programmable Logic Control (PLC) Software e.g. Ladder Logic, Function-Block and Structured text 

  • Human Machine Interface (HMI)

  • Industrial Control Systems (ICS) and networks

Undertake preventive maintenance activities of OT field equipment, networks and systems on Water and Water Recycling operational sites to include but not limited to the following;

*             Battery replacement (Outstation & PLC)

*             UPS maintenance (OT hardware only)

*             UHF scanner calibrations

*             PLC software configuration programme backups

Provide 24x7x365 standby cover within own work region and or cross boundary as required.

Undertake minor modifications and changes to process automation and control systems as required to support regulatory compliance and process continuity.

Provide technical support to other operational teams across water and Water recycling in the diagnosis of instrumentation, and control issues to mitigate non-compliance and process continuity risks.

Perform firmware and software upgrades/patching of OT equipment to maintain security controls and compliance.

Comply with company Health and Safety, electrical safety polices and standards.

What do you need?

The role holder will be expected to have a good technical knowledge and understanding of OT Telemetry Outstations/Automation hardware/software/protocols, SCADA and industrial communication/control networks (IP & legacy) used within the water industry.

Ideally be educated to HNC/HND (or equivalent) level or have time served experience in maintenance, commissioning or field service of electrical, instrumentation or telecommunications systems with a City and Guilds /NVQ level 3 electrical qualification.

What benefits do we offer?

Being a successful water company doesn’t come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include: 

  • Bonus scheme 

  • Private health care 

  • Competitive pension scheme

  • 25 days annual leave rising with length of service 

  • Flexible benefits to support your wellbeing 

If you are offered a job with us, you’ll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks. 

Closing date: 11th August 2024

Interviews: Week Commencing 27th August


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