Overview
Payroll Services Officer – NN1 1ED
Our Benefits
You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
About the role
To administer a Recruitment and Payroll customer support service to multi clients. Update and maintain employee payroll records to a high standard of accuracy and attention to detail. A point of contact for complex Recruitment and payroll queries, such as absence, overpayments, underpayments and salary increments Using knowledge and the ability to interpret various Terms and Condition across multi clients
To provide a range of high-quality payroll support, delivering excellent customer service by giving the customer the best possible experience. Providing accurate information and support in response to customers enquires according to agreed procedures, polices, practices and regulatory and legislative requirements.
To ensure an integrated approach to Payroll services through assisting with the implementation of new technologies, methodologies and processes which contribute to organisational effectiveness.
About you
We are looking for somebody who is motivated with the ability to manage and prioritise your own workload in a fast paced environment. With the ability to build and maintain good working relationships with a wider range of colleagues, internal and external customers to deliver the service.
You must have Excellent IT skills with good knowledge of office applications with effective communication skills both verbally (face to face and by telephone) and in writing. Be able to influence and negotiate when advising and supporting customers particularly in relation to sensitive situations to achieve desired outcomes.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
