Overview
£35,000 to £45,000 per annum
People Business Partner
Salary £35,000 to £45,000 depending on experience
Permanent
Hybrid / Folkestone
Saga Travel is recruiting for a People Business Partner to support our managers and colleagues, providing advice, guidance and support on all people matters
You’ll be the as the first line of support for colleague queries, ensuring swift resolution and maintaining high levels of satisfaction.
Reporting to the People Director, you’ll support the wider people team in aligning HR strategies with business objectives, optimising employee experience, and contributing significantly to the overall success of the Travel business.
This role demands a combination of strategic foresight, meticulous data management, and exceptional interpersonal skills to ensure the seamless operation and continuous improvement of all our HR functions.
We work in a hybrid way at Saga both at home and in the office. This role will work from Folkestone a minimum of 2 days a week, and on occasion will be required to travel to Crawley and Southampton offices.
Role Responsibility
As a People Business Partner you’ll work closely with both colleagues and leaders within the Travel business to deliver proactive, data-driven support to business areas.
You will have the following responsibilities;
• Delivering the operational talent agenda, enabling better capability and performance at every level and working with the Group People function to leverage central areas of expertise including Reward, Talent Acquisition, Learning and Communications.
• Embedding our purpose and values within leadership and colleague behaviours, challenging leaders when necessary.
• Promoting an inclusive culture where all colleagues are able to bring their full selves to work, where they are welcomed and feel able to speak up.
• Managing the colleague lifecycle so that every touchpoint is a positive experience for colleagues.
• Working collaboratively across Saga to ensure that my work supports the Group’s strategic initiatives and co-ordinate group function people initiatives back into the Travel business.
• Working closely with the Learning & Development Manager to design and develop impactful development schemes.
• Working closely with the Head of Crewing to drive consistency across the people & crewing agendas.
• Managing 3rd party relationships that are unique to the Travel Business, such as WiHTL, offshore call centres and other industry related partners.
• Helping to create a learning culture and seeking opportunities for leaders to coach, mentor, and inspire colleagues across the business.
• Participating in external networking to stay connected with business trends and changes.
The Ideal Candidate
You will already have a good knowledge of employment law and case management procedures with a strong understanding of the colleague lifestyle.
You will be able to demonstrate a passion for people and natural curiosity to look beyond the “as is” and explore new trends and opportunities.
Other skills required include;
• Confident and able to conduct difficult and sensitive conversations with managers and colleagues
• Ability to challenge and influence at senior level
• Able to manage assigned case load and prioritise tasks
• Respects the importance of colleague experience
• Effective relationship management
• Able to deliver upskill training and coaching to line managers
• Demonstrate Business Acumen
• Project & Change Management
• Knowledgeable across HR Systems and has Data skills.
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- 25 days holiday + bank holidays
- Option to purchase additional leave – 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus – Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
About the Company
Over the past 70 years we have become the UK’s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.
Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
Job Reference: saga/TP/56250/3335
