Overview
Job Title: Senior Customer Support Advisor
Salary: £25,200 – £31,800
Location: Cambridge, UK – Hybrid (at least 2 days per week in office is required)
Contract: Permanent, Full-time, 35 Hrs per week
Are you ready to lead customer support and solve complex challenges?
Join Cambridge University Press & Assessment as a Senior Customer Support Advisor, where you will be responsible for resolving advanced technical and administrative queries, ensuring seamless service for our global customers. As part of a world-class team, you will play a crucial role in supporting exam centres, schools, and learners worldwide.
About The Role
As a Senior Customer Support Advisor, you will be accountable for investigating and resolving the most complex enquiries,…
