ServiceNow Developer – Birmingham

About the job you’re considering

You will be involved in all technical aspects of implementation of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have thorough knowledge of the ServiceNow Platform and the technologies used within it to achieve your development deliverables in line with business requirements.

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your role

Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards.
Co-Design and develop new ServiceNow Applications, solutions and Services as required.
Take ownership of defined complex business requirements and work them to completion with the support of the ServiceNow Business Analyst.
Assist ServiceNow Business Analyst in estimating release level of effort
Leverage your extensive technical knowledge to ensure optimization and compliance when IT Organizations use the ServiceNow Platform.

You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

• Experience in administering ServiceNow Platform
• Scripting – JavaScript, Angular/Angular JS, HTML, CSS, AJAX and Jelly
• Experience with working in an Agile/Scrum environment
• Good communication skills (written and speaking skills)
• Strong attention to detail
• Good understanding of relational databases concepts
• Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services
• Experience in ITOM

Preferred

• ServiceNow CSA
• Certified Application Developer
• ServiceNow Platform Implementation Specialist 

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
•    Declare they have a disability, and 
•    Meet the minimum essential criteria for the role.
Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud. 

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com