Overview
Trade Store Manager – Croydon
Location: Croydon
Department: Shop Network
Type: Full time, Permanent
Trade Store Manager – Croydon
Location: Croydon
Salary: Basic £27,998.00 + Generous Bonuses
Contract: Full-Time (42.5 hours/week)
Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment?
We are a rapidly growing company, and we are looking for a dynamic and enthusiastic Store Manager to join our team.
We are the Würth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products.
What You’ll Do
- Deliver exceptional customer service
- Manage daily store operations and ensure smooth functionality
- Handle inventory management efficiently
- Respond to alarm callouts when necessary
- Process orders, payments, and inventory management
- Make calls to existing and potential customers
- Identify and report safety hazards or security issues
- Help customers with queries, product demonstrations, and upselling
- Build strong, trust-based relationships with customers
- Work independently to drive store success
- Be motivated to bring in sales and make a real impact
- Manage cash handling, payments, and register reconciliations
- Engage in promotional events and collaborate on marketing strategies
What We’re Looking For
- A proactive, driven individual with a “can-do” attitude.
- Background in retail, customer service, or warehouse operations
- Excellent communication, attention to detail, and IT proficiency
- Strong skills in math and English
- A quick learner who thrives in a team-oriented environment.
- Passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting.
We will offer:
- Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme.
- Access to comprehensive training and development opportunities.
- 23 days holiday (raising up to 28 with Length of Service)
- Monday-Friday schedule, bank holidays off
- Pension in line with auto-enrolment
Health Care plan
Salary: Basic £27,998 + Generous Bonuses
Hours: 42.5
Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.
