Overview
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a General Manager, you’ll keep the hotel running like clockwork and lead your team to ensure our guests have an incredible experience with us. Reporting into the Area General Manager, you’ll be driving forwards a successful operation and inspiring a vibrant team to continue exceeding our guests’ expectations.
Some of the perks you could enjoy include:
- Bonus scheme: based on our business and your personal performances
- Enhanced pension plan
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
For the General Manager at Leonardo Hotel and Conference Venue Hinckley Island, key competencies and knowledge areas include:
- A strong background in rooms and Meetings and Events: this is a very busy hotel with 362 bedrooms and 26 conference and event rooms
- The ability to lead and engage a team, providing day to day guidance and direction
- The ability to drive sales and profitability forward
- Clear focus on guest care standards and excellent commercial awareness
- Key people skills: you’ll get the best out of your team with trust, clear communication and the ability to motivate different people
- The ability to make decisions in a fast-paced environment
Your responsibilities will be:
- Leading and developing a vibrant and diverse workforce, getting involved in recruitment, learning and development, employee relations and team engagement initiatives
- Delivering guest satisfaction: ensure managers establish and maintain quality control standards for all products and services offered by the hotel
- Meeting and exceeding department and hotel targets, monitoring a variety of hotel systems alongside clustered support functions
- Controlling and monitoring all hotel operations through a team of managers and supervisors
- Controlling costs and productivity through the establishment of standards of output for all aspects of the business
- Outperforming the market in our specific segment and ensuring that fair share is always exceeded
Why come join us?
We look after our colleagues just as well as we look after our guests. In our business, your hard work and pace is valued. Once you’re part of the team, you’re part of a group of over 230 Leonardo Hotels across Europe. We have over 50 hotels across the UK & Ireland with plans for major expansion over the next few years’; there’s never been a more exciting time to join us! It’s our role to keep you at the top of your game by offering genuine management opportunities for development and progression.
