Overview
In this key role, you will help to prevent homelessness by supporting vulnerable people to access and maintain suitable housing and accommodation. You will also play a vital role in a household’s health and wellbeing by providing front-line housing advice and homelessness services to those seeking a home in South Gloucestershire.
What will you be doing?
- You will be working with households who are homeless, or threatened with homelessness, to offer them advice and assistance to resolve their housing situation.
- It will be your responsibility to complete an assessment to determine what statutory duties the council may owe to the household, develop a personal housing plan, and issue decisions around duties owed. You will also establish eligibility for the council’s various homelessness prevention schemes.
- You will take lead responsibility to maintain effective contact with households whilst they are working with the council, to develop creative solutions to resolve their housing situation.
- You will work with households to determine what support they may require and refer to relevant support services.
- It will be your responsibility to keep accurate and up to date records and update systems as required.
